Return and Refund Policy
You have the right to cancel your order within 2 business days without giving any reason. Out-of-stock products are not returnable. You can inform us of your decision by email at sc.moulin2cheznous@gmail.com.
Return Conditions:
The following goods cannot be returned
Goods made according to your specifications or clearly personalized.
Goods that, by their nature, cannot be returned, for example, goods that deteriorate quickly or have expired.
Goods that are not suitable for return for health protection or hygiene reasons and have been unsealed after delivery.
Goods that, after delivery, are inseparably mixed with other items by their nature.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
Return of Goods:
You are responsible for the costs and risks associated with returning the goods.
You must send the goods to the following address: Les Moulins 2 Chez Nous. We cannot be held responsible for goods damaged or lost during return shipping. Therefore, we recommend an insured and trackable postal service. We cannot issue a refund without the actual receipt of the goods or proof of received goods returned.
Gifts:
If the goods were marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you. If the goods were not marked as a gift when purchased, or if the gift giver had the order shipped to themselves to give to you later, we will send the refund to the gift giver
Contact Us:
If you have any questions regarding our return and refund policy, please contact us by email at sc.moulin2cheznous@gmail.com.